Support
At ApolloSpin Casino, we understand that sometimes you need assistance while enjoying your favorite games. Our dedicated support team is ready to help you with any questions or concerns you might have about your account, payments, or gameplay experience.
24/7 Live Chat Support
Our most popular support option is our live chat feature, available 24 hours a day, 7 days a week. Our trained support agents typically respond within 60 seconds, making this the fastest way to get assistance. Whether you have questions about your welcome bonus or need help with a deposit, our chat team is always ready to assist.
Email Support
For more detailed inquiries or if you need to send documentation, our email support is available at info@apollospin.com. Our team aims to respond to all email inquiries within 4-6 hours, though during peak times this may extend to 12 hours. Email support is particularly useful for account verification processes or when you need to provide screenshots.
Comprehensive FAQ Section
Before reaching out, you might find your answer in our extensive FAQ section. We've compiled answers to the most common questions about:
- Account registration and verification
- Deposit and withdrawal methods including Visa, MasterCard, Skrill, Neteller, and cryptocurrencies like Tron (TRX) and Tether (USDT)
- Bonus terms and wagering requirements
- Game rules and technical issues
- Responsible gambling tools
Payment Support
Our support team is especially knowledgeable about all payment methods available at ApolloSpin Casino. Whether you prefer traditional payment methods or cryptocurrencies, our agents can guide you through the deposit and withdrawal processes, helping you choose the option that works best for you.
Game Assistance
With games from over 20 providers including Betsoft, Evoplay, and Yggdrasil, we understand you might have specific questions about certain titles. Our support team is trained on all our game offerings and can help with rules, features, or any technical issues you might experience while playing.
Account Security Help
Your security is our priority. If you notice any suspicious activity on your account or need help with password resets, our support team can quickly assist you in securing your account and funds.
Multilingual Support
ApolloSpin Casino proudly serves players from around the world, offering support in multiple languages to accommodate our international player base. Our agents can assist you in English, French, and several other languages.
Feedback and Suggestions
We value your input! Our support team not only helps with issues but also collects your feedback and suggestions. This information helps us continuously improve our services and gaming experience.
Responsible Gambling Assistance
If you need help managing your gambling habits, our support team can guide you through setting deposit limits, self-exclusion options, or connecting with professional help resources.
At ApolloSpin Casino, we pride ourselves on providing responsive, friendly, and effective support. No matter what question or concern you have, our team is here to ensure your gaming experience is smooth and enjoyable. Your satisfaction is our success!