FAQ

Creating your ApolloSpin Casino account is fast and straightforward. Simply click on the 'Sign Up' button at the top of our homepage, fill in the registration form with your details, including your name, email, and chosen password, and submit the form. You'll receive a verification email within a few minutes. Click the confirmation link in the email to activate your account. Once activated, log in to your profile and start taking advantage of our exciting welcome bonuses and promotions. Our streamlined registration process ensures you can quickly dive into your favorite casino games with minimal delay.

ApolloSpin Casino offers a variety of exclusive bonuses designed to enhance your gaming experience. New players can claim a generous Welcome Bonus of 100% match up to 200 USDT on their first deposit. Additionally, we offer daily promotions like a 2% Cashback Bonus, Referral Bonuses up to 20%, and a $5 Thank You Bonus upon successful verification of your documents. Regular players can also benefit from reload bonuses and exclusive free spins. Visit our promotions page regularly to stay updated and ensure you don't miss any limited-time bonus offers designed to boost your bankroll and maximize your winning potential.

Yes! ApolloSpin Casino offers exciting no deposit bonuses that don't require special bonus codes. When you sign up and confirm your account details, you can claim a €/$10 Free Chip or a $5 no deposit bonus directly from your personal profile. These bonuses have a wagering requirement of 50x, with a maximum cash-out limit of €/$100. Remember to use your bonus within 7 days, as any unused bonus and winnings will expire automatically. Take advantage of these risk-free offers to explore our casino games and potentially score real cash wins without making an initial deposit.

ApolloSpin Casino supports an extensive range of secure and convenient payment methods tailored to suit every player's needs. You can fund your account using traditional options like Visa and MasterCard, popular e-wallets like Skrill and Neteller, or cryptocurrency options like Tron (TRX) and Tether (USDT). All transactions are processed swiftly, ensuring your deposits appear instantly in your gaming account. Withdrawals are equally hassle-free, typically completed within 24 hours after processing. Choose the payment method most convenient for you and enjoy a secure, seamless transaction experience at ApolloSpin Casino.

Wagering requirements represent the number of times you must play through a bonus before you can withdraw any winnings earned from it. For instance, ApolloSpin Casino's Welcome Bonus of 100% up to 200 USDT comes with a 35x wagering requirement. This means if you deposit and receive a bonus of 100 USDT, you'll need to wager a total of 3,500 USDT (100 x 35) before cashing out winnings generated from your bonus funds. Always check the terms and conditions of each bonus to clearly understand the wagering requirements and eligible games, ensuring a smooth gaming and withdrawal experience.

Absolutely! ApolloSpin Casino is fully optimized for mobile gameplay, ensuring you can enjoy your favorite casino games seamlessly on smartphones and tablets. Our responsive design adjusts perfectly to various screen sizes and operating systems, providing a smooth, user-friendly interface wherever you go. There's no need for additional downloads or apps—simply open your mobile browser, log in to your ApolloSpin Casino account, and you're ready to play. Enjoy instant access to slots, table games, live dealer games, and promotions, offering the same high-quality gaming experience found on desktop devices.

ApolloSpin Casino features an extensive collection of games, powered by top-tier software developers known for exceptional quality and fairness. Our platform includes slots, blackjack, roulette, video poker, craps, and immersive live dealer experiences. Leading providers like Betsoft, Quickspin, Yggdrasil, Blueprint Gaming, Real Time Gaming, Evoplay, and many others contribute to our diverse gaming portfolio. Whether you're looking for classic slots, innovative new titles, or realistic live casino action, you'll find plenty of exciting options to explore and enjoy, tailored specifically for US players.

Yes, ApolloSpin Casino operates under strict regulatory compliance and is fully licensed, ensuring complete safety and fairness for all players. We adhere to rigorous industry standards, regularly audited by independent bodies to guarantee transparency and fairness in our games. Additionally, our robust security protocols employ advanced encryption technology to safeguard your personal and financial data. At ApolloSpin Casino, you can game with confidence, knowing you're playing in a fully licensed, secure, and trustworthy environment.

Our Know Your Customer (KYC) verification process is straightforward and designed to ensure security and compliance. Typically, you'll be asked to provide identification documents like a government-issued ID, proof of address, and proof of your chosen payment method. Simply upload clear, legible copies of these documents in your account's verification section. Once submitted, our dedicated security team will review and verify your documents promptly, typically within 24 to 48 hours. Completing this process ensures smooth and quicker withdrawals, protects your account, and maintains the integrity of our gaming environment.

Experiencing technical issues? ApolloSpin Casino is here to help. First, try clearing your browser's cache and cookies, or switch to another browser to resolve common issues. Ensure your internet connection is stable, and your device software is updated. If problems persist, contact our dedicated customer support team through live chat or email at info@apollospin.com. Our technical specialists are ready to assist you promptly, ensuring minimal downtime and maximum enjoyment of your gaming experience.

ApolloSpin Casino actively promotes responsible gambling and provides tools to help players maintain control of their gaming habits. You can set personal deposit limits, loss limits, wagering limits, and session time reminders directly through your account settings. If you need a break, temporary self-exclusion options are available. We also provide valuable resources and links to organizations dedicated to supporting responsible gaming practices. At ApolloSpin Casino, your well-being and enjoyment remain our top priority.

Your data security is paramount at ApolloSpin Casino. We utilize advanced SSL encryption technology to protect all sensitive information transmitted to and from our website. Our stringent privacy policies ensure your personal and financial details remain confidential, secure, and never shared without your explicit consent. Regular audits and robust security protocols further reinforce our commitment to safeguarding your data. Rest assured, at ApolloSpin Casino, your privacy and security are always protected.